The context of this assessment sees you working as the Deputy Office Manager and Training Coordinator at the Osiris Real Estate Agency. The agency has hired several new salespeople who need to be trained in the fundamentals of Real Estate. On Wednesday afternoon, you arrive at the office and open your emails. You see this email marked as urgent, from the office manager. Tena Koutou, thank you for the great work you did while I was on leave. I have had to extend my leave due to unforeseen circumstances and will need you to fill in for me a while longer. I have attached the details below for the tasks I would like you to complete in my absence.

These include:

• preparing information on titles for our clients

• responding to several email enquiries 

• preparing information for inducting new employees

• clarifying some uncertainty around co-ownership for our new employees.