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The controller of a retailer has just had a $50,000 request to implement an ABC system quickly turned down. A senior vice-president involved in rejecting
The controller of a retailer has just had a $50,000 request to implement an ABC system quickly turned down. A senior vice-president involved in rejecting the request noted, "Given a choice, I will always prefer a $50,000 investment in improving things a customer sees or experiences, such as our shelves or our store layout. How does a customer benefit by our spending $50,000 on a supposedly better accounting system?" How should the controller respond? Select all that apply. A. The new system can help managers plan for growth and distinguish value-added from non-value-added activities. B. The new system can help managers make better decisions involving design. C. The new system will also reduce the number of human resources involved, which will reduce the salaries paid each month. D. The new system can be used to reduce product costs, which will lower selling prices. E. The new system will result in more accurate product costs, which will influence pricing and product mix decisions
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