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The Council of UU has expressed an interest in receiving an annual report on the effectiveness of the outsourcing arrangement once it is formalised. Identify

The Council of UU has expressed an interest in receiving an annual report on the

effectiveness of the outsourcing arrangement once it is formalised. Identify three key

performance indicators that could be used to report to Council on the outsourcing

arrangements. Explain how these performance indicators would help the Council to

monitor the effectiveness of the outsourcing arrangement

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