The COVID pandemic has brought many changes to the workforce. One of the most significant changes was how organizations who once expected their employees to show up to the office for work each day now encourage and embrace remote working. This shift has led leaders to manage their teams virtually through Zoom, Teams, etc. Exhibit 18.4 in the Management eBook lists a few areas that managers should address when leading a virtual team. Discuss the different strategies we can use to increase employee engagement and efficiency while allowing employees to work remotely.