The culture of your company will be established in the first few meetings. In addition to defining roles and responsibilities, you need to now decide how you will conduct business and interact:

Will you require that meetings start on time?

Will there be an agenda?

Will everyone have a chance to be heard and be expected to contribute?

How will the team work together?

How will the work get done?

How can conflict be avoided or$,$ at least, managed?

In the Workspace, you will find a number of norms that real managers adopt in the conduct of their business. These and other issues deserve serious discussion and agreement. They can make a big difference in your success and how you feel about working together.

YOUR TASK

Choose from the list of norms listed in the Workspace or add your own, Select as many as you wish to apply.

DECISION TIP

One of the roles of the President or team leader is to make sure that your team's selected norms are followed or to change them if they do not apply. Like many highperforming organizations, you may wish to post your norms on the wall whenever you meet.