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The Customer Satisfaction Index (CSI) is measured similarly in other countries. Find another country's CSI and compare results to the American Customer Satisfaction Index (ACSI).
- The Customer Satisfaction Index (CSI) is measured similarly in other countries. Find another country's CSI and compare results to the American Customer Satisfaction Index (ACSI). Are U.S. consumers more or less satisfied than consumers in the other country? Are trends in the national score similar?
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Microeconomics
Authors: David Laibson, John List
Global Edition 1st Edition
1292079576, 978-1292079578
