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The Customer Support Department at TriTown.com budgeted for the following costs in June, assuming 35 customer consultants responding to 10,300 customer calls: Salaries of customer

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The Customer Support Department at TriTown.com budgeted for the following costs in June, assuming 35 customer consultants responding to 10,300 customer calls: Salaries of customer consultants Salaries of supervisors Office space charge Depreciation on equipment Total $144,200 31.700 4.690 7.230 $187.820 The department is located in a wing of the company's new office building and has space to accommodate extra customer consultants. Each customer consultant works at a computer-telecommunications center. Depreciation on equipment relates to the equipment used by each customer consultant During the month of June, the department handled 13,400 customer calls and incurred the following costs: Salaries of customer consultants $174,200 Salaries of supervisors 31,860 Office space charge 4,690 Depreciation on equipment 8.790 $219,540 Total Assume that Salaries of customer consultants are variable costs, salaries of supervisors, office space expense, and depreciation are fixed costs. Prepare a performance report comparing actual costs with flexible budget costs applicable to handling 13,400 customer calls. (Enter unfavorable variances using either a negative sign preceding the number eg.-45 or parentheses eg. (45).) 13,400 calls Flex. Budget 13,400 calls Actual Variance

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