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The Customer Support Department at Wadsworth Supply is analyzing the costs of its services. A cost analyst has collected monthly data on the three
The Customer Support Department at Wadsworth Supply is analyzing the costs of its services. A cost analyst has collected monthly data on the three main functions of the department and the total costs for the last year, which follow. Month Special Reports Completed Customer Accounts Maintained Customer Transactions Support Costs Processed ($000) 12345678 28 2,810 86,640 $ 1,386 20 2,651 66,740 1,488 50 2,612 73,040 1,390 34 1,846 51,080 1,336 32 1,978 51,730 1,345 38 1,870 46,210 1,126 38 1,156 30,270 1,130 53 1,087 27,140 1,196 9 23 1,319 30,990 1,080 10 29 2,575 68,620 1,376 11 15 1,861 51,860 1,226 12 40 Totals 400 1,935 23,700 50,680 635,000 1,232 $ 15,311 The cost analyst also has identified the Customer Support Department costs for each of the three main functions. Any costs not assigned to one of the functions is considered general administration cost. The costs for the last year (in thousands) follow:
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