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The data appears to have instances of counts that are 0, or a negative number, and yet have a calculated average duration. For each of

The data appears to have instances of counts that are 0, or a negative number, and yet have a calculated average duration. For each of the agent types, prepare Pivot tables take show the count of these records for shifts, and years, quarters, and months. Is this just random data errors, or can you detect a pattern or trend?

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