The description and scope section of a statement of work would contain statements regarding: a. Environmental risks. b. Major milestones. c. Expected benefits. d. Termination of project information. The difference between projects that fail and those that are ultimately successful has to do with: a. Whether the project is for an internal or external customer. b. Whether the problem is time- or budget-related. c. The plans that have been made to deal with problems as they arise. d. The fact that a successful project doesn't encounter problems