Answered step by step

Verified Expert Solution

Link Copied!

Question

1 Approved Answer

Posted on Dec 12, 2023

The direct pattern, with the bad news first, would be appropriate when you are. a, denying a customer's request for a credit increase but wanting

The direct pattern, with the bad news first, would be appropriate when you are.

a, denying a customer's request for a credit increase but wanting to continue business with the customer.

b, turning down a request for a charitable contribution.

c, canceling your weekly sales meeting.

d, informing employees of a major increase in their health insurance premiums.

Step by Step Solution

★★★★★

3.52 Rating (152 Votes )

There are 3 Steps involved in it

Step: 1

The detailed answer for the above question is provided below The direct pattern with the bad news fi... blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

Step: 3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Strategic Management An Integrated Approach

Authors: Charles W. L. Hill, Gareth R. Jones

10th Edition

111182584X, 978-1111825843

More Books

Students also viewed these Accounting questions

Question

★★★★★

Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...

Answered: 1 week ago

Question

★★★★★

Managing Scope Changes Case Study Scope changes on a project can occur regardless of how well the project is planned or executed. Scope changes can be the result of something that was omitted during...

Answered: 1 week ago

Question

★★★★★

The following additional information is available for the Dr. Ivan and Irene Incisor family from Chapters 1-5. Ivan's grandfather died and left a portfolio of municipal bonds. In 2012, they pay Ivan...

Answered: 1 week ago

Question

★★★★★

The number of letter misprints per page of a book, where 24 pages have been taken at random from this book, is given below. Draw and appropriate control chart and provide interpretation. Page 1 2...

Answered: 1 week ago

Question

★★★★★

Tunneling through a concatenated virtual-circuit subnet is straightforward: the multi protocol router at one end just sets up a virtual circuit to the other end and passes packets through it. Can...

Answered: 1 week ago

Question

★★★★★

=+11-5. A given space requires a very large quantity of circulated air for cooling purposes. What type of diffuser system would be best? Why?

Answered: 1 week ago

Question

★★★★★

In observational research, was it possible or reasonable to use multiple observers or teams, diverse in age, gender, or ethnicity? Were observational findings cross-checked with other researchers?...

Answered: 1 week ago

Question

★★★★★

Code Churn is a common metric used to measure the efficiency and productivity of software engineers and computer programmers. It?s usually measured as the percentage of a programmer?s code that must...

Answered: 1 week ago

Question

★★★★★

R.R. Roads and Sons has been manufacturing various metal brackets for over a hundred years. It has been run by the Roads family men all during this period. Now within the latest generation of Roads...

Answered: 1 week ago

Question

★★★★★

Below is the taxpayer information for Sharon and Robert Dolan. They have two children who lived with them, David ( SS# 1 5 4 - 1 3 - 5 8 2 6 ) , age 1 3 ( date of birth: October 1 1 , 2 0 1 0 ) ,...

Answered: 1 week ago

Question

★★★★★

Which of the following is the most effective way to gain practice interviewing? Group of answer choices Schedule as many interviews as possible, even if you don't want the positions. Participate in...

Answered: 1 week ago

Question

★★★★★

Title something descriptive, like "Robin covers Maintenance and Supply Chain Management." Analyze Operations Management decisions. 1. Location Strategy; 2. Scheduling...

Answered: 1 week ago

Question

★★★★★

Watch https://www.youtube.com/watch?v=coSyGQI28eM&t=77s and answer the following question: What are the 3 main types of private insurance plans? Watch Define the following terms (cite any web...

Answered: 1 week ago

Question

★★★★★

5. from the following data, obtain Y as a linear function of x using the 199 method of least squares. Then plot the corresponding relationship and the mis data points. C. 16 fignal is cut 200 Intuin...

Answered: 1 week ago

Question

★★★★★

Corporate Governance FOR NETFLIX: Corporate governance pursues integrative approaches to systems of governance, which controls how the organizations operates internally and externally. It uses...

Answered: 1 week ago

Question

★★★★★

Plot the 3D Mohr's circle for the stress state where n=0 and determine the principal stresses , graphically or otherwise. Plot the 3D Mohr's circle for the stress state where n=2 and determine the...

Answered: 1 week ago

Question

★★★★★

32) Accrual basis of accounting is not used in governmental entities because they use modified accrual basis of accounting. a. TRUE b. FALSE 11) Which one among these is not a characteristic of a...

Answered: 1 week ago

Question

★★★★★

The following processes constitute the air-standard Diesel cycle: 12: isentropic compression,23: constant-volume energy addition (T and P increase),34: constant-pressure energy addition (v...

Answered: 1 week ago

Question

★★★★★

1. Using Porter's five-forces model, what does the competitive structure of the online retailing industry look like? What are the implications of this structure for the long-run profitability of...

Answered: 1 week ago

Question

★★★★★

What are the problems associated with implementing a strategy of related diversification through acquisitions?

Answered: 1 week ago

Question

★★★★★

1. Using the competitive forces model and a competitive comparison, What barriers and enhancers should Wells Fargo consider in moving forward strategically? 2. What macro-environmental trends and...

Answered: 1 week ago

Question

★★★★★

1. In the English language, the letter t has no meaning out of context. Its meaning depends on its relationship to other letters. Indeed, even a word, such as to, has little meaning except in its...

Answered: 1 week ago

Question

★★★★★

4. Why is an ultramarathoner like Bertil Jrlaker probably mediocre or poor at short-distance races?

Answered: 1 week ago

Question

★★★★★

2. Suppose a chemist synthesizes a new chemical that turns out to have an odor. Presumably, we do not have a specialized receptor for that chemical. Explain how our receptors detect it.

Answered: 1 week ago

Previous Question Next Question