The disengaged worker

When training a group of workers, often the challenge for the trainer is ensuring the key messages are getting

through to everyone. In larger groups it's not always easy keeping everyone engaged, and all too often, one or

two of the workers are simply not paying attention. In the end, you have a roster sheet full of employee

signatures to show that they've taken the training, "but how do you know they were actually trained?"

As a group, discuss the following topics:

1. When training a group of workers, what are some of the physical indicators that tell you whether or not a group is no longer attentive?

2. What can you do as trainer when you notice the workers attention span is waning?

3. List several reasons why workers may not be engaged in a training session.

4. As a trainer, list the different methods you can use to facilitate a successful group training session.

5. What are the main differences between a training session and a lecture?

6. How important is it to "train the trainerjQuery2240033422462003660725_1615241411240

7. What is the KEY takeaway your group has learned from this case study?

Q2

When it comes to New and Young Worker Training, employers are required to orientate and train all workers

"before" work begins, on safe work procedures, and hazards related to the job. But the term "new worker" isn't

as obvious as it seems. In this case study, we will define what it is to be a new or young worker and the

training required.

As a group, discuss the following:

1. Until what age are you considered a young worker, under WSBC Regulation?

2. If an employee - who has worked for a company for many years - is relocated to a different department,

are they, by WSBC definition, considered a new worker, and should they have to undergo safety

orientation and safe work procedure training again, and why?

3. If you leave a company, and a few months later get re-hired for the exact same job position, are you

considered a new worker, and what type of training should follow?

4. As a group, discuss the importance of young worker training, and list how and why it differs from the

mature worker's needs?

5. When putting together a training plan for new or young workers, what topics should be included in the training?

6. What is the KEY takeaway your group has learned from this case study?