The executive team at Cantaloupe Corp. think their products are superior in quality in comparison to the products of other companies in the market. However, the customers rate Cantaloupe Corp.$$s products as below average, a byproduct of inferior process design specifications in the company. This is an example of $\_\_\_\_\_\_\_$ in the GAP model.

Group of answer choices

Gap $1$

Gap $2$

Gap $4$

Gap $3$