• The FAIS Ombudsman Visit the FAIS website: www.faisombud.co.za with specific reference to recent rulings made by the Ombudsman. To find cases place your cursor in the search box on the right top of the page, type the word "case" and then click on the "search" button. Various cases will appear in your search and choose one. Print it as your evidence
• Q11Once you have read it answer the questions.

1. Explain the role and functions of the FAIS Ombud with specific reference to the ruling that has been made by the Ombud.
2. What implications do you believe the office of the Ombud has for the financial service providers?
3. How do the rulings of the FAIS Ombud affect the Real estate industry?