The female visitor has been escorted to a small room, which is bare of all decorations and furniture, except for a small, white rectangular table and three unpadded chairs. You have been briefed on the situation regarding the attempted delivery of contraband and have been tasked with conducting an interview. After you enter the room with only a pen and a manila folder containing a notepad and several forms, you introduce yourself to the female visitor and sit down at the table. She has obviously been crying, and her hands are visibly shaking.

• Write one closed question.
• How is this question being used to move toward the purpose of the interview? What do you hope to achieve with this question?
• Write one open question.
• How is this question being used to move toward the purpose of the interview? What do you hope to achieve with this question?