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The finance controller is seeking process improvement to reduce customer complaints due to late billings. The concerned departments include customer service who receives and processes
The finance controller is seeking process improvement to reduce customer complaints due to late billings. The concerned departments include customer service who receives and processes orders, logistics who fulfills the delivery, and accounting who processes invoices. What is the best type of flowchart to help the controller visualize the activity flow?
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Management Accounting Information for Decision-Making and Strategy Execution
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
6th Edition
137024975, 978-0137024971
