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The First Day When Al DeAngelis started his new job as a computer programmer, he arrived at 7:45 AM to make a good first impression,

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The First Day When Al DeAngelis started his new job as a computer programmer, he arrived at 7:45 AM to make a good first impression, and proceeded to try to locate the HR Department he had been told to report to. It had been told just to check in the front desk at the main entrance. After finding the Human Resources office, it spent time filling out forms and watching employee videos. At 9:45 AM he was released to go to meet with his new supervisor. After finding his way through the building, asking a could have different people for directions, he located his work department. Marcia Eizenstadt, his supervisor, shook his hand and said, "Al, I'm so glad you're starting with us today. We need your talents tremendously." Then, explaining that she would be fled in important planning meetings, Eizenstadt showed DeAngelis to his desk and gave him a slip of paper on which she had written the link to the company's online employee handbook. "Read this carefully," said Eizenstadt. "It'll tell you everything you need to know about working here. By tomorrow or the next day, I hope we'll be able to sit down and go over your first assignment." DeAngelis spent the rest of the day reading the manual, wishing for a cup of coffee, and trying to smile pleasantly in response to the quizzical looks he was getting from other employees passing in the hall and glancing into his cubicle. 1. What aspects of DeAngelis's orientation were helpful? 2. Given the specifics in the reading for this chapter, how could the entire experience have been improved? Be sure to list several steps that would have helped, and the reasons for your suggestions

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