The first step in the BPM journey is to identify the several processes within the organization. One of the techniques we use to do this involves creating tables with different customer types in columns. This technique is useful because:

A$.$ It allows an organization to better understand which organizational units must participate as the organization tries to respond to the needs of different customer types

B$.$ It allows an organization to respect the reporting rules within the organization

C$.$ It allows an organization to better understand the difference between support processes and core processes

D$.$ It allows an organization to better understand where to use And$-$Splits and Or$-$Splits in the organizational processes