The five-step decision making process includes O A. (1) Research and development, (2) Making decisions by choosing among aternatives, (o) Production. (4) Distibution, and (5) customer serwece O B ( isenlinyng he probiem and uncetainhes, 2) Obtaining insormation, (3) Making predkcions about the future, (4) Making decisions by choosing among atenatives, and (5) Impleenenting the decson evaluating performance and learning naying he procolem and uncch and devnlopnent,()Man yonginatives and ta lingeimening he O D. (1) Research and development, (2) Production, (3) Marketing (4) Disribution, and (D) Cusiomer senvce earning, and (5) Customer service