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The Flynn Insurance Company developed standard times for processing claims. When a claim was received at the processing center, it was first reviewed and classified
The Flynn Insurance Company developed standard times for processing claims. When a claim was received at the processing center, it
was first reviewed and classified as simple or complex. The standard time for processing was:
Employees were expected to be productive hours per day. Compensation costs were $ per day per employee. During November,
which had working days, the following number of claims were processed:
Simple claims
processed
Complex claims
processed
Required:
a Calculate the number of workers that should have been available to process November claims.
Note: Do not round intermediate calculations.
b Assume that workers were actually available throughout the month of November. Calculate a labor efficiency variance
expressed as both a number of workers and a dollar amount for the month.
Note: Round "Efficiency variance, in number of workers" to nearest whole number. Use the rounded number in subsequent
calculations. Indicate the effect of each variance by selecting F for favorable, U for unfavorable, and "None" for no effect
ie zero variance
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