The focus this week is examining the rights of the guests [as the consumer] and what they should be able to expect from the innkeeper. One aspect of this is identifying what is unexpected, how it is perceived, and how it may be defended. For this discussion, you will review the case Washington v. Hyatt Hotels Corp. and provide an objective assessment of the arguments, the legal issues presented, and the court decision

• For at least one peer reply, provide an argument countering what your classmate explained.
• For at least one other peer reply, reference a similar case related to online booking, drip pricing, or disclosure of fees.
  • possible database search: Casetext

Reviewdiscussion guidelines and expectations prior to posting