The following 3 tables summarize data on a random sample of 100 customers to a call centre by converting them to various percentages, by levels of satisfaction and the language that they spoke. Below these tables there are statements each with one blank to be filled in with the correct percentage (e.g. 7.95%). (Although there is only one correct percentage per statement, it is possible that the correct percentage may be found on more than one table. It doesnt matter in which table you found that correct percentage.)

% of customers:		language
satisfaction	English	French	Spanish	Total
very dis.	19.00%	5.00%	2.00%	26.00%
dissat.	1.00%	2.00%	16.00%	19.00%
neutral	14.00%	0.00%	1.00%	15.00%
satis.	4.00%	15.00%	4.00%	23.00%
very sat.	5.00%	2.00%	10.00%	17.00%
Total	43.00%	24.00%	33.00%	100.00%

% of customers:		language
satisfaction	English	French	Spanish	Total
very dis.	73.08%	19.23%	7.69%	100.00%
dissat.	5.26%	10.53%	84.21%	100.00%
neutral	93.33%	0.00%	6.67%	100.00%
satis.	17.39%	65.22%	17.39%	100.00%
very sat.	29.41%	11.76%	58.82%	100.00%
Total	43.00%	24.00%	33.00%	100.00%

% of customers		language
satisfaction	English	French	Spanish	Total
very dis.	44.19%	20.83%	6.06%	26.00%
dissat.	2.33%	8.33%	48.48%	19.00%
neutral	32.56%	0.00%	3.03%	15.00%
satis.	9.30%	62.50%	12.12%	23.00%
very sat.	11.63%	8.33%	30.30%	17.00%
Total	100.00%	100.00%	100.00%	100.00%

1. The percentage of callers that spoke Spanish was ______________

2. The percentage of callers who were neutral was _______________

3. The percentage of callers who were very sat. and spoke English were ____________

4. The percentage of French callers who were very dis. were _____________

5. The percentage of callers who spoke French and were satis. were ____________

6. The percentage of callers who were either very dis. or very sat. were ____________

(With solutions please)