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The following are some common objections in the travel/cruise industry. Keeping in mind the methods covered in the eTextbook on how to handle objections, write
- The following are some common objections in the travel/cruise industry. Keeping in mind the methods covered in the eTextbook on how to handle objections, write a two-sentence response that a travel agent would say directly below each objection to a prospective traveler in order to overcome their objection and change their mind. If necessary, do some general research so that your response is appropriate and relevant.
- "I am skeptical to book my vacation through a travel agency as I can get a better price booking directly with the tour operator."
- "Can you just send me the details as I am not sure if my traveling companion will like this hotel."
- "I don't think I want to take a cruise because I have a family with young children and heard that cruises are only good for senior citizens."
- "This resort is too expensive. It costs much more money than I wanted to spend."
- "I've heard this airline is never on time."
- "Our friends went to that Resort in St. Lucia, and it rained almost every day."
- "I don't need to spend the extra money purchasing travel insurance."
- "I don't want to go on a cruise as I get motion sick."
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