The following are the key takeaways from your conversation with Eduardo:

"I've been told that I am extremely intelligent and typically get to solutions before others. However, this can lead me toward moving too quickly to implementing a solution when the organization is two steps behind. I was cautioned that this can create a disconnect with my team. I'm told to focus on working alongside my team to better empower them. However, I get frustrated with the lack of responsiveness from the organization and my team. My supervisor says this can create insecurity and frustration, with people feeling they cannot live up to my expectations."

After meeting with Eduardo, you follow up with his supervisor to gain additional insight. This was their feedback:

"Eduardo does not leverage his team to create the desired vision. Because he is intelligent and gets to answers faster than most, he loses patience and decides to do all the work himself. By doing so, he misses out on the input of others and fails to garner support for the vision. When he becomes quickly entrenched in his position, he often ignores valid input and alternative points of view."

"Eduardo thinks he knows best and hence may not always listen to others. Nor does he inspire confidence in his team. As a result, his'professional arrogance' creates more of a dictatorial leadership style, which in turn produces adversarial relationships internally (Eduardo versus everyone). I am concerned that over time this outcome will also spread to external partners. In the end, we will continue to lose talent, which will eventually impact business performance."

1. Define the following leadership skills and explain why Eduardo should focus on developing each of these:
   • Strategic thinking
   • Emotional intelligence
   • Communication skills
2. Describe two actionable steps Eduardo should take towards developing these leadership skills and explain how each step might help improve his situation.
3. Explain howEduardocanutilizethe flywheel effect to transform his leadership style and identify the tasks he should perform to promote gradual improvement that provides tangible evidence his strategy is yielding results.