The following are the major elements of the importance of PESTEL framework, EXCEPT O a. environmental forces that include competitive structure and degree of industry fragmentation. O b. sociocultural forces consist of societal values, attitudes, cultural factors, and lifestyles. O c. technological factors that include the pace of change and technical developments. O d. political factors including the extent to which government intervenes in the economy. O e. economic conditions that include the general economic conditions. Question 17 Not yet answered Marked out of 1.00 The new entry to industry is expected to be hard if O a. none of the above O b. access to distribution channels is high O c. economies of scale is high O d. switching costs are low O e. differentiation is low