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The following are your instructions: Read the case studies. Answer the questions in the activity section. Review ideas.The following are your instructions: Read the case
The following are your instructions:
Read the case studies.
Answer the questions in the activity section.
Review ideas.The following are your instructions:
Read the case studies.
Answer the questions in the activity section.
Review ideas. Case Study : On Opposite Political Sides
Did you see last nights primary? Scott says to his staff during their morning coffee break as a team.
Yeah McAllister is going down! That lefty annoys me Talking about big government and ways to spend our hard earned money. No one in their right mind will vote for him. Ill be celebrating when he loses come November, Joe notes.
Scott replies, If this liberal trend keeps up we wont have any more freedoms. None of us will have jobs when big government steps in He sees his colleagues nodding their heads enthusiastically and hears echoes from his team, Yep thats right.
Scott notices that Amber, who he hired as a sales assistant to the team, is quiet. Maybe she is one of them, he thinks. Hey Amber, youre kind of looking quiet over there. What are you, red or blue?
Amber is a bit hesitant. This is her first professional experience since graduating from college months ago. Most of her teammates are in their mid s and have been working with the company for years or more. She does not want any ill feelings, but she also does not agree with the language that is used and the conversation. She certainly does not want to create a bad image of her to her boss. Well I dont think its about big taxes. I just dont like the views of the new GOP candidate, she says, carefully.
Scott quickly replies, That doesnt matter. If youre voting liberal youre going to bankrupt our country, and thats it
Amber is taken back by the fierceness in her bosss tone of voice and decides she will not participate in conversations like this anymore. However, in the next couple of months, her team finds ways to comment about her political views. They have even nicknamed her, calling her Lefty She finds it disturbing that every time she speaks up about her viewpoints, her team instantly fires back with a counterargumentScott included. When she has gently brought up the issue to her team, they laugh and say, Were just joking. Dont be so sensitive Lefty.
Over time, Ambers motivation and passion for her work decreases. She has become more guarded in her comments, and, at times, she argues back with just as much passion as the others. On the surface, the team gets along but the tensions impact their work together. Amber notices it but is afraid to say anything to Scott. She decides she wants to find another jobit is just easier that way.
What values and beliefs shape the behaviors of the sales team?
How is Scotts leadership behavior impacting the team?
As Scotts supervisor, what suggestions or course of actions would you take with Scott?
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