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The following data providedbelow shows the number of customers of a retail store for 4 consecutive years: Years: 2012201320142015 No. of 500450440400 Customers (in 1000's)

The following data providedbelow shows the number of customers of a retail store for 4 consecutive years:

Years:2012201320142015

No. of500450440400

Customers (in 1000's)

What is the churn rate for 2013 taking 2012 as the base year?

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