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The following email message about travel budget cutbacks at Black & Decker contains numerous blunders. Using what you've learned in the chapter, read the message
The following email message about travel budget cutbacks at Black & Decker contains numerous blunders. Using what you've learned in the chapter, read the message carefully and analyze its faults. Then revise the message with a stronger "you" attitude, including a more diplomatic opening and the use of lists to simplify reading. Since many employees will read it while traveling, be sure to make it mobile friendly. Memo FROM: M. Juhasz, Travel & Meeting Services TO: mjuhasz@blackanddecker.com SUBJECT: Travel Budget Cuts Effective Immediately Dear Traveling Executives: We need you to start using some of the budget suggestions we are going to issue as a sperate memorandum. These include using video conference equipment instead of traveling to meetings, staying in chapter hotels, arranging flights for cheaper times, and flying from less-convenient but also less- expensive suburban airports. The company needs to cut travel expenses by fifty percent just as we've cut costs in all departments of Black and Decker. This means you'll no longer be able to stay in fancy hotels and make last-minute, costly changes to your travel plans. You'll also be expected to avoid hotel WiFi surcharges. Hotels that charge for in-room WiFi surcharges. Hotels that charge for in-room WiFi often provide free WiFi in their lobbies, so do your work downstairs. And never return a rental car with an empty tank! That causes rental agency to charge us a premium price for the gas they sell when they fill it up upon your return. en
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