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The following extract is from the operator handbook of a company that sells computer parts and accessories: When placing a mew order, an operator must

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The following extract is from the operator handbook of a company that sells computer parts and accessories: When placing a mew order, an operator must first check to see if a customer currently exists on the system. This involves searching tor their detals in the customer relationship management system and checking their bank details to see if they have ordered from us before if a customer is new, they need to be added to the system, this must always include a credit check and a verification of the address details they have provided. Which of the following represents the CORRECT number of processes, tasks and steps described in this scenario? a. 1 process, 3tasks,3 steps. b. 2 processes, 2 tooks, 3 steps. c. 1 xprocess. 1 task 5 steps. d. 1 process, 2x tasks, 4x steps

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