The following is a list of terms related to performance evaluation. 1. Balsnced scorecard 2. Variance 3. Learning and growth perspective 4. Nonfinanctatmesures. 5. Customer perspective 6. Intornat procoss perspecthe 7. Idealstandards 8. Wormatstantards (a) The difference between total actual costs and total standard costs. (b) An efficient level of performance that is attainable under expected operating conditions (C) An approach that incorporates financial and nonfinancial measures in an integrated system that links performance measurement and a compary/s strategic goals. (d) A viewpoint employed in the balanced scorecard to evaluste how well a company develops and retains its employees. (e) Anevaluation tool that is not based on dollars. (i) A viewpoint employed in the balanced scorecard to evaluate the company from the perspective of those people who buyits products or services. (e) An optimumilevel of performance under perfect operating conditions. (6) Aviewpoint employod in the balanced scorecard to evaluste the efficiency and eftectivenews of the compary's value chain