Question
The following is total monthly budgeted cost and activity information for the four activity centers in the billing department of Oregon Power Company: Activity Center.
The following is total monthly budgeted cost and activity information for the four activity centers in the billing department of Oregon Power Company:
Activity Center. Variable. Fixed. Cost Driver
Statement inquiry $79,068 $162,000 3,300 labor hours
Correspondence. $10,034 $28,000 2,900 letters
Account billing. $153,000. $90,000. 2,550,000 lines
Payment verification $8,580. $80,000. 19,500 accounts
In September, actual total costs and activity were as follows:
Activity Center. Total Costs. Driver Amount
Statement inquiry. $238,011. 3,190 labor hours
Correspondence. $38,132. 2,760 letters
Account billing. $247,890. 2,620,000 lines
Payment verification $88,646. 19,520 accounts
Compute the flexible-budget variances for the following two activity cost items (round all answers to the nearest dollar and enter favorable variances as positive numbers and unfavorable variances as negative numbers):
Account billing:
Correspondence:
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