The following questionrefer to your workplace process and procedures.

a) Outline the process for case management review meetings.

b)Outline the case review and monitoring process.

c) What is the documentation process or protocol for case management in your workplace?

d)Provide two (2) examples of when a case plan might need to be changed.

e)Following on from the previous question, why might it be necessary to negotiate changes with the client?

f) Outline the process your workplace implements for case closure or client exits.

g)Explain what the penalties are for breaching privacy and confidentiality in your workplace.

h)Describe what happens when a client wants to appeal a decision or make a complaint at your workplace.

i)What national regulations, standards or Acts support culture and diversity in the workplace? Provide at least three (3).