The following statements relate to the second stage of the interview. Which one of the following statements is true?

Select one:

a. The questioning should still be fairly open, but focused on areas of the story that need explanation or more depth and detail.

b. It is important in this questioning stage to operate from just one hunch.

c. You should be prepared at this stage not to suspend your disbelief in your client's story.

d. It is important in this stage of the interview to cross-examine the client on a strange or unusual story that raises your disbelief or uncertainty.

e. Clients always know what their needs are.