The following table lists several metrics from the Global Reporting Initiatives' (GRI) sustainability reporting standards and other industry sources: For each metric, classify it based on its impact on the triple bottom line (People, Profit, or Planet) and indicate which balanced scorecard perspective it is most likely to fall within (Financial, Customer, Internal Business, Learning and Growth, or SocietylCommunity). You can use more than one category when appropriate The first metric is shown as an example. Triple bottom line impact Planet Balanced Internal Business Metric d Perspective Gallons of water consumed Hours of R&D devoted to environmentally-friendly products Average hours of training per employee by gender Number of substantiated complaints related to product health hazards Dollars invested in area of high poverty Number of formal grievances about environmental impacts Tons of non-renewable materials used in manufacturing Total hours of employee training on human rights policies Total cost of work-related injuries, diseases, and fatalities Total green house gas (GHG) emissions Total utilities cost