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The following table lists several metrics from the Global Reporting Initiatives (GRI) sustainability reporting standards and other industry sources: For each metric, classify it based

The following table lists several metrics from the Global Reporting Initiatives (GRI) sustainability reporting standards and other industry sources: For each metric, classify it based on its impact on the triple bottom line (People, Profit, or Planet) and indicate which balanced scorecard perspective it is most likely to fall within (Financial, Customer, Internal Business, Learning and Growth, or Society/Community). You can use more than one category when appropriate. The first metric is shown as an example.

Sustainability Metric Triple bottom line impact Balanced Scorecard Perspective
Gallons of water consumed Planet Internal Business
Hours of R&D devoted to environmentally-friendly products
Average hours of training per employee by gender
Number of substantiated complaints related to product health hazards
Dollars invested in area of high poverty
Number of formal grievances about environmental impacts
Tons of non-renewable materials used in manufacturing
Total hours of employee training on human rights policies
Total cost of work-related injuries, diseases, and fatalities
Total green house gas (GHG) emissions
Total utilities cost

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