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The following table provides information on two companies, Health Dock and Transfer X, that are competing for a contract to provide vaccination services for

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The following table provides information on two companies, Health Dock and Transfer X, that are competing for a contract to provide vaccination services for a large organization. Three factors (cost, safety and convenience) are to be used in selecting one of the companies. The table below shows these factors, along with their relative importance level and scores for each company (except the unknown score for safety for Transfer X). 1.According to the table, which company charges a higher cost for this service? 2. What is the value index score for Health Dock? 3. What range of scores on Safety would Transfer X need to achieve so that its value index is at least 20% better than Health Dock? Health Dock Transfer X Factors Importance scores Cost 0.3 8 6 Safety 0.5 4 ? Convenience 0.2 2.5 4.2

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