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the four characteristics most used to measure the performance of a process are: Correct! Capacity, Efficiency, Flexibility, and Quality Efficiency, Control, Metrics, and Improvement Quality,

the four characteristics most used to measure the performance of a process are: Correct! Capacity, Efficiency, Flexibility, and Quality Efficiency, Control, Metrics, and Improvement Quality, Measure, Analyze and Control Capacity, systems, Metrics, and Norms See Gray

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