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The four perspectives in the balanced scorecard are ( 1 ) financial, ( 2 ) customer, ( 3 ) internal process, and ( 4 )

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The four perspectives in the balanced scorecard are (1) financial, (2) customer, (3) internal process, and (4) learning and growth. Match each of the following objectives with the perspective it is most likely associated with:
Employee workdays missed due to injury
Brand recognition
Reportable accidents
Percentage of repeat customers
Waste reduction
Credit rating
Ethics violations
Training hours
Profit per employee
Percentage of defect-free products
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