The GDGS Corporation adopted an arbitration policy and announced it to its employees via e-mail. The policy stated that arbitration was the exclusive means of resolving legal disputes between employees and the company. When Campbell, one of the employees of GDDGS, was fired, he filed a lawsuit against the company despite the fact that he was aware of the policy. GDGS insisted that the case go to arbitration. Will Campbell be required to take his claim to arbitration, or can the case be heard by a court? (Campbell v. General Dynamics Government Systems Corp., 321 F.Supp.2d 142 (Massachusetts).