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The general manager called a meeting with the executive staff to address quality complaints received last quarter. His suggested new plan is designed to reiterate
The general manager called a meeting with the executive staff to address quality complaints received last quarter. His suggested new plan is designed to reiterate the hotels core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal? Question options: a Provide financial incentives b Hire an outside contractor to motivate employees c Move employees to different departments d Provide hotelwide service training
The general manager called a meeting with the executive staff to address quality complaints received last quarter. His suggested new plan is designed to reiterate the hotels core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal?
Question options:
a
Provide financial incentives
b
Hire an outside contractor to motivate employees
c
Move employees to different departments
d
Provide hotelwide service training
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