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The general manager of a store works with a team of four sales associates. One of the sales associates has been in the U.S. for
The general manager of a store works with a team of four sales associates. One of the sales associates has been in the U.S. for just 6 months. The associate speaks with good English grammar, but sometimes has difficulty understanding everything that is said. At a recent staff meeting, the manager used the phrase "Up a creek without a paddle" when talking about an idea for a new product line. Hearing this phrase, the associate had no idea what the manager was talking about. In this situation, the manager: Group of answer choices was transparent and communicated important information to the team. should continue to use metaphors to explain difficult concepts and ideas. did not communicate inclusively by using language understood by all stakeholders. showed discrimination by deliberately using a phrase the associate would not understand
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