THE GOAL by E. M. GOLDRATT

1.

All of the following are ways that plant management came up with to address the bottleneck problems EXCEPT

a) Better process control of bottlenecks

b) Get some of the vendors to do the heat treating

c) Find older machine

d) Move quality control of bottlenecks upstream

2.

When did Jonah first tour Alex's plant?

a) Three months before deadline

b) Shortly after reconnecting with Alex

c) Two months before deadline

d) One month before deadline

3.

Hilton, the productivity manager, challenges Lou's calculation of the improved productivity and orders an audit. What happened next?

a) Burnside increases his order

b) Cravitz increases his order

c) Burnside withdraws his order

d) Cravitz withdraws his order