The HIM department at St. Regis Hospital has a new director. The director, during her first department meeting, informed her staff that all productivity and quality standards are going to be raised, and that they each have six months to perform within those standards, otherwise they will be put under a performance improvement plan; should they not reach the standards within another six months, they will be terminated. She then made the statement "things are going to change - management in this department has been lax; if you don't think you have the backbone to work within my expectations, it's time to start looking for a new job." The staff was basically stunned, and everyone walked out in silence. The ___________________ of the HIM staff at St. Regis Hospital will likely be negatively affected