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The Impact of Customer Retention Strategies in the South African Cellular Industry: The Case of the Eastern Free State. Identify the sentences that represent the
The Impact of Customer Retention Strategies in the South African Cellular Industry:
The Case of the Eastern Free State.
Identify the sentences that represent the following academic features in the article.
(a) Formality
(b) Hedging/tentativeness
(c) Accuracy
(d) Objectivity
(e) Nominalization
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