Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

The implementation of CRM has four basic steps. Develop and Execute the Best Processes represents A . Step 1 C . Step 3 ( B

The implementation of CRM has four basic steps. "Develop and Execute the Best Processes" represents
A. Step 1
C. Step 3
(B) Step2
D. Step 4
When the customers are classified in to segments by profitability, for which of the following segment of customers the firm should keep the low cost to serve and increase net sales value?
A. Protect zone
B. Danger zone
C. Cost engineer
D. Build zone
If the seller does not have the inventory but knows when it will. be produced internally.or delivered from : supplier to the seller's distribution centres, the delivery date is based on the concept of
A. Available to Deliver (ATD)
B. Available to Store (ATS)
C. Available to Promise (ATP)
(D) Available to Receive (ATR)
Which of the following Order to Cash cycle step takes the freight consolidation opportunities and the delivery date to develops a transportation plan?
A. Consolidate orders
B. Plan and Build Loads
(C.) Route shipments
D. Pick product
Customer service can be in three different levels in various organizations. When an organization treats customer service as a particular lask, Which of the following level of customer service it represents?
A.) Philosophy
B. Activity
C. Performance
D. Posession
The shorter the order cycle time the less inventory that must be held by the seller and the more inventory that must be held by the buyer
A. True
B. False
7 is the percent of orders filled completely, received on time, billed accurately
A.-item fill rate
(B.) Perfect order
C. Line fill rate
D. Order fill rate
Ver A
image text in transcribed

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Applied Wildlife Habitat Management

Authors: Roel R. Lopez, Michael L. Morrison, Israel D. Parker

1st Edition

9781623495022

More Books

Students also viewed these General Management questions