The Importance of Communication Skills to Your Career

Written communication skills and professionalism are important to your professional success. Making a good impression on clients, coworkers, and employers will help build your professional credibility. The following questions test your understanding of the importance of communication skills to your professional career.

Choose the best answer to the following question.

Today's workplace requires all employees, even hourly workers, to create reports and exchange messages. These messages should be

Read the following scenario, and ormine if Leanne is presenting herself in a professional manner.

When Mr$.$ Lakely, a recruiter for United Health, calls job applicant Leanne Pufall to schedule a second$-$round interview, he reaches Leanne's voice mail, which has an offensive joke message.

Leanne's message is unprofessional.

Leanne's message is professional.

Read the following scenario, and determine if the message is professional.