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The indirect strategy works best when the bad news is personally upsetting, when the news will prompt a hostile reaction, and when the receiver may
The indirect strategy works best when the bad news is personally upsetting, when the news will prompt a hostile reaction, and when
the receiver may overlook the bad news.
the message arrives unexpectedly.
firmness is necessary.
the bad news is not damaging.
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Project Management A Managerial Approach
Authors: Jack R. Meredith, Samuel J. Mantel,
7th Edition
470226218, 978-0470226216
