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The latest enterprise resource planning (ERP) report for your company's customer service department indicates that the number of customer complaint calls have increased related to
The latest enterprise resource planning (ERP) report for your company's customer service department indicates that the number of customer complaint calls have increased related to incomplete or inaccurate orders. The fulfillment supervisor has identified that the cause of this is likely due to shortened onboarding times. How might HR utilize the ERP information to help solve the problems with order fulfillment? revise the policies and procedures for order fulfillment run another report to ensure the data was accurate initiate the recruitment process to find more qualified employees design a training for employees responsible for quality and accuracy of orders
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