The layout and look of facilities both have an influence on an organisation's performance. These perspectives must be considered in the design of a new multi-purpose buildingg, which is to be used as a customer contact center and a distribution hub for a seller of sustainable household and laundry cleaning products.

Identify the principal options for types of layouts and explain how the choices could be made. Explore and explain other factors that should be considered in the layout, appearance, and construction of the facility, using examples to illustrate your points.