The leadership of a large health system is interested in whether there is an association between patient satisfaction with the quality of care and the various care delivery locations. The health system has five sites: Hospital A, Hospital B, Clinic 1, Clinic 2, and Clinic 3. At each site, research analysts surveyed a random sample of 40 patients regarding their satisfaction with the quality of care that they received. Patients rated their overall satisfaction on a 5-point Likert scale (Very satisfied, Satisfied, Neither satisfied nor dissatisfied, Dissatisfied, Very dissatisfied). The collected data were then summarized in the following contingency table:

Hospital Hospital Clinic Clinic Clinic A B l 2 3 Very satisfied 2 10 4 32 0 Satisfied 14 10 8 4 0 Neither satisfied or . . , 20 4 l6 2 2 dissatisfied Dissatisfied 4 2 8 2 4 Very dissatisfied 0 l4 4 0 34